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Customer Support for EntericBio

Serosep offer customer support to all customers worldwide. Serosep understand how important it is to have this support in place and having a highly skilled team allows us to provide this service.

Technical Support

Each member of Serosep technical support team is available and trained to answer any questions a customer may have. There is also a designated email address for EntericBio support and phone number +353 86 8223419

Product Training

Training is provided at all levels and is available when required. When EntericBio is installed in a laboratory a member of the Serosep team is on site for full training and implementation. If at any stage after implementation the user feels additional training is required for new or existing members of staff, Serosep are available to provide this service.

EntericBio User Group Meeting Presentations

Click below to download the presentations from the EntericBio User Group Meeting held on 12th September, 2017 .

Anne Carroll National VTEC-Reference Lab Dublin

Liselle Bissessor Labtest NZ

Nathan A Ledeboer Medical College of Wisconsin

Susan Feeney Royal Victoria Hospital Belfast